Effective Date: October 24, 2025

Welcome to Matterflow™! These Terms of Service ("Terms") govern your use of our website, products, and services, including but not limited to Matterflow™, VineHelper®, VineConnect, and VineCalc® (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

• You must be at least 18 years old to use our Services.
• By using our Services on behalf of a law firm, company, or organization, you represent that you are authorized to bind that entity to these Terms.

2. Use of Services

• You agree to use our Services only for lawful purposes and in accordance with applicable laws and regulations.
• You may not use our Services to upload, share, or distribute harmful, illegal, or infringing content.
• Unauthorized access, reverse engineering, or misuse of our Services is strictly prohibited.

3. Accounts & Security

• To access certain Services, you may be required to create an account. You are responsible for safeguarding your login credentials.
• You must notify us immediately if you suspect unauthorized use of your account.
• Matterflow™ is not liable for any loss arising from unauthorized account access due to your failure to secure credentials.

4. Data & Privacy

• We respect your data and comply with industry best practices for security and confidentiality.
• By using our Services, you also agree to our Privacy Policy.
• We may collect and use anonymized data for product improvement and analytics.

5. Intellectual Property

• All trademarks, product names, logos, and content (including Matterflow™, VineHelper®, VineConnect, and VineCalc®) are the intellectual property of Matterflow™.
• You may not reproduce, modify, or distribute our intellectual property without prior written consent.

6. Payments & Subscriptions

• Certain Services may require payment. Prices, billing cycles, and terms will be outlined during purchase.
• By subscribing, you authorize us to charge your provided payment method according to the agreed plan.
• Fees are non-refundable unless required by law or specified otherwise in writing.

7. Disclaimers

• Our Services are provided "as is" and "as available."
• We do not guarantee uninterrupted or error-free operation of the Services.
• Matterflow™ is not responsible for damages caused by third-party platforms (including Filevine, Actionstep, or NetDocuments).

8. Limitation of Liability

• To the maximum extent permitted by law, Matterflow™ and its affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our Services.
• Our total liability shall not exceed the amount you paid to us in the last 12 months.

9. Termination

• We may suspend or terminate your access to the Services if you violate these Terms.
• You may also stop using the Services at any time by contacting us.

10. Governing Law

• These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.
• Any disputes shall be resolved in the state or federal courts located in New York, NY.

11. Updates to Terms

• We may update these Terms from time to time.
• The latest version will be available on our website, with the "Effective Date" updated accordingly.